Legal notice

Legal Notice

Last updated: 21 July 2026

Website Operator

This website is owned and operated by:

TCS-ECO LTD
Trading as TCS-eco

Registered office:

7 Longford Avenue
Kilwinning
Scotland
KA13 6EX
United Kingdom

Company number: SC670626
Registered in: Scotland
Company type: Private limited company
Email: kerry@tcs-eco.co.uk
Order and returns enquiries: sales@tcs-eco.co.uk
Website: www.tcs-eco.co.uk
VAT registration number:GB242762116

The registered office is not necessarily the address to which products should be returned. Customers must contact us before returning an item so that we can provide the correct instructions.

About This Website

TCS-eco provides information about and sells reusable period products, reusable incontinence products, absorbent underwear, bralettes and related products.

Our online store is hosted by Shopify, which provides the ecommerce platform used to operate the website and process online orders.

Use of this website is subject to our:

  • Terms of Service.
  • Delivery and Returns Policy.
  • Privacy Notice.
  • Cookie Policy.
  • Product care instructions.
  • Product guarantee terms.

These policies should be read before placing an order.

Website Information

We take reasonable care to ensure that the information displayed on this website is accurate and up to date.

However, handmade and made-to-order products may have small variations in:

  • Fabric pattern placement.
  • Colour.
  • Stitching position.
  • Dimensions within reasonable manufacturing tolerances.
  • Handmade finishes.

Product photographs are provided to represent the design and general appearance of our products. Colours may appear differently depending on the customer’s screen, device settings and lighting.

Where products or bundles are described as having random fabrics, the photographs are for illustration only and the exact prints supplied may differ.

We may correct errors, update information or change product descriptions when necessary. Changes will not affect a customer’s statutory rights or an order already accepted without appropriate notice.

Product Information

The information provided on this website is general product guidance and is not medical advice.

Individual requirements vary, and customers are responsible for selecting an appropriate product size, shape, absorbency and fit.

Absorbency figures are approximate maximum capacities achieved during testing. Actual performance may vary depending on fit, flow speed, positioning, washing, care and how frequently the product is changed.

Customers should seek appropriate medical advice if they have concerns about their health, unusually heavy bleeding, bladder leakage, skin irritation or any other medical issue.

Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to TCS-ECO LTD.

This includes:

  • The TCS-eco name and logo.
  • Product photographs.
  • Written content.
  • Product descriptions.
  • Graphics and illustrations.
  • Videos.
  • Downloads and guides.
  • Website design elements.
  • Product designs.
  • FloZone designs, terminology and explanations.

Website content may be viewed, saved or printed for personal and non-commercial use.

No content may be copied, reproduced, republished, distributed, modified, manufactured from or commercially exploited without prior written permission from TCS-ECO LTD.

Permission requests should be sent to kerry@tcs-eco.co.uk.

External Links

This website may contain links to websites, services or resources operated by independent third parties.

These links are provided for information or convenience. TCS-ECO LTD does not control independent third-party websites and is not responsible for their availability, content, security, accuracy or privacy practices.

The inclusion of a link does not necessarily mean that TCS-ECO LTD endorses the website, business, product or service.

Customers should review the third party’s own terms and privacy information before using its website or services.

Website Availability and Security

We take reasonable steps to keep the website secure, accurate and available.

However, we cannot guarantee that access will always be uninterrupted or that the website will be completely free from technical errors, viruses or other harmful material.

The website may occasionally be unavailable because of:

  • Maintenance.
  • Technical faults.
  • Security work.
  • Shopify or service-provider disruption.
  • Internet or telecommunications failures.
  • Events outside our reasonable control.

Users are responsible for maintaining suitable security protection on their own devices.

Responsibility

Nothing in this Legal Notice excludes or limits responsibility where doing so would be unlawful.

This includes responsibility for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Defective products where liability cannot legally be excluded.
  • Breach of statutory consumer rights.
  • Any other responsibility that cannot legally be restricted.

TCS-ECO LTD is responsible for losses that are a foreseeable result of our breach of contract or failure to use reasonable care and skill.

We are not responsible for losses that are not reasonably foreseeable or for problems caused by circumstances outside our reasonable control.

Products sold through our consumer website are intended for personal and domestic use. Unless agreed otherwise in writing, we are not responsible for commercial losses, including loss of profit, revenue, contracts or business opportunities.

Nothing in this notice affects a customer’s statutory rights.

Privacy and Cookies

Personal information collected through this website is handled in accordance with our Privacy Notice.

The website uses cookies and similar technologies to operate functions such as:

  • Shopping baskets.
  • Checkout.
  • Customer accounts.
  • Security.
  • Remembering privacy preferences.
  • Website analytics and advertising where permission has been provided.

Further information is available in our Cookie Policy and through the website’s cookie-preference settings.

Governing Law

This Legal Notice and the use of this website are governed by Scots law.

Customers may also have mandatory consumer rights under the law applying where they live. Nothing in this Legal Notice is intended to remove rights that cannot legally be excluded.

Contacting TCS-eco

Questions about this website or Legal Notice should be sent to:

Email: kerry@tcs-eco.co.uk

Post:

TCS-ECO LTD
7 Longford Avenue
Kilwinning
Scotland
KA13 6EX
United Kingdom

Our usual business hours are Monday to Wednesday, 9.30 am to 4pm.

We aim to reply within one working day during our normal business hours, although complex enquiries may take longer.